Even though parts of our daily lives may have recently slowed down or even come to a sudden and grinding halt, your homes plumbing and heating systems have not, and still require basic maintenance and at times, possibly even emergency repairs.
To help do our part in limiting the spread of Covid-19 as much as possible, our tradesmen are being supplied with all the necessary personal protective equipment they need to keep both themselves and all our customers safe, including masks, extra gloves and even boot covers and full coverall suits if the job requires them.
Our staff are following all suggestions made by our provincial and federal government and health authorities such as physical distancing, and we ask that when we arrive at your home for your appointment, please maintain a safe distance between yourself and our tradesmen to let them take care of your issues for you.
We are asking all of our customers before you book a service appointment with one of our tradesmen, please let us know if anyone in your household has recently been traveling, or feeling under the weather at all, and we will happily schedule you for a later date.
As of June 1st our Showroom and office will once again be open for business as usual, but with just a few slight modifications to our operating procedures that we have outlined below:
- We will be open for walk-in clients during the hours of 12 pm to 3 pm Monday to Friday, with mornings still being reserved for Appointments only. Please call ahead to make arrangements with our office staff if you would like to book an appointment time with either the Office Manager Jen, or Carlee for Showroom sales.
- We have provided hand sanitizer at each entrance for you. Please ensure you use this upon entrance and exit of either our Office or the Showroom.
- Due to physical distancing restrictions, we will be limiting the number of customers inside to a maximum of 2 people at any given time.
- We are regularly disinfecting commonly touched surfaces as well as our debit/credit machines after each use, but we do still ask our customers to touch as little as possible when in the store to minimize the risks for everyone. If you would like to see anything that we have on display just ask our office staff and we will be happy to assist you.
We continue to monitor the situation daily and assess and adjust the actions we are taking to continue to ensure the health and safety of not only our customers, but our staff and the community.
If you have any questions or concerns, please feel free to give us a call at the office during regular office hours, Monday through Friday between 8am and 4:30 pm or email us at email@example.com if you need assistance.
We are also available 24/7 for all emergencies
Everyone stay healthy and safe.
~ The Veridis Team